Shipping Policy

From our ring collection to your door. Here is what to expect when you place an order with Vellmonto.

Where we ship

We currently ship to addresses within the United States. Available destinations and shipping options are confirmed at checkout.

At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories unless otherwise stated at checkout.

Processing your order

Orders are typically processed within 1–2 business days after payment is received. Orders placed on weekends or U.S. holidays may begin processing on the next business day.

Each order is prepared for shipment through our fulfillment partner.

Delivery estimates

Most U.S. orders are expected to arrive approximately 9–14 business days after the order is placed.

Delivery times may vary with the destination, carrier operations, holidays, weather, and other circumstances outside our control. Estimates are not guaranteed delivery dates.

Shipping costs

Shipping rates and available options are calculated and displayed at checkout. Any shipping promotion will be clearly shown on our website or at checkout.

Tracking your ring

Once your order has shipped, you will receive an email with tracking information. Tracking may take some time to become active after the carrier receives the package.

Delayed or lost packages

If tracking has not updated for an extended period or your package appears lost, email info@vellmonto.com. We will work with our fulfillment and shipping partners to investigate and determine the appropriate solution.

Check your shipping address

Please review your address before completing your purchase. We are not responsible for delays or additional shipping costs caused by an incorrect or incomplete address supplied by the customer.

If a package is returned because of an incorrect address, we will contact you about reshipping. Additional shipping charges may apply.

Changes and cancellations

Contact us as soon as possible if you need to change an address or cancel an order. Because processing may begin shortly after purchase, changes or cancellations cannot be guaranteed once processing has started.

We aim to respond to customer inquiries within 1 business day.